Energy and utility organizations operate systems that must remain reliable at all times. At the same time, they are under increasing pressure to adapt to new regulatory requirements, evolving market conditions, and the transition toward more sustainable energy models.

This creates a complex challenge: modernizing systems and processes without disrupting operations or compromising stability.

In Greece, these challenges are further shaped by ongoing energy transition initiatives, regulatory developments, and the need to ensure continuity across critical infrastructure.

We support utilities in managing this balance. By modernizing platforms, integrating systems, and structuring processes, we help improve efficiency while ensuring stable, secure, and reliable operations across the entire value chain.

adesso works in close collaboration with Hitachi Digital Services to support utilities with scalable and reliable transformation initiatives.

By combining adesso’s transformation expertise with Hitachi’s operational capabilities and delivery infrastructure, we support the development, operation, and continuous improvement of critical systems.

This partnership enables organizations to implement solutions that are resilient, scalable, and aligned with long-term operational requirements.

Advantages

• One team: Coordinated delivery across locations and teams

• Reliability: Stable and compliant operation of critical systems

• Scalability: Flexible delivery models to support growing demands

• Future-ready: Solutions designed to evolve with changing requirements

• SAP: Maximize your potential with adesso and SAP

adesso supports utilities in implementing and evolving SAP-based systems across customer experience, core processes, and data platforms.

We combine process understanding with SAP expertise to ensure that solutions align with business requirements and support reliable, scalable operations.

Our focus is on structuring systems and architectures that fit your operating model, enabling long-term stability while supporting ongoing transformation.

• Microsoft: Our Microsoft expertise for customized solutions and innovative projects

adesso supports utilities in planning, developing, and implementing solutions based on Microsoft technologies.

We apply our expertise to design platforms that integrate with existing systems, support data-driven operations, and enable scalable digital services.

Our focus is on delivering solutions that are reliable, adaptable, and aligned with the operational requirements of utility organizations.

• Salesforce: Personal, competent and passionate about your project

adesso supports utilities in designing and implementing Salesforce-based solutions across customer service, sales, and digital engagement.

We help integrate Salesforce platforms into existing system landscapes, enabling more consistent customer interactions and better coordination across services.

Our focus is on building solutions that support reliable operations, improve service delivery, and adapt to evolving customer and business requirements.

We have worked with utilities and energy organizations to modernize systems, improve processes, and build platforms that support reliable and scalable operations.